Church of the Customer Blog

June 10, 2006

links for 2006-06-10

• Wold-Class Service: The Greeting
  Good advice on making callers feel more welcomed by your phone greeting. I plan to change my telephone greeting and make it more friendly.
  (tags: call_center Customer_service)

Posted by Ben McConnell on June 10, 2006 | Permalink

TRACKBACKS

Other blogs that reference links for 2006-06-10:

» Word of Mouth Starts With Words Coming Out Of Your Mouth from Simple and Loveable
Church of The Customer Blog put me onto a good article about answering your phone. This is very timely information... we have just recorded voicemail messages for our new skypein numbers in Australia and America - a job I simply HATE. And that comes acros [Read More]

Tracked on Jun 16, 2006 12:11:27 AM

COMMENTS

Good for you, Ben! Let me know how it's working for you. Thanks for the link-love!

Posted by: Tom Vander Well at Jun 10, 2006 4:36:48 PM

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